What is Sentiment Analysis?

Sentiment Analysis refers to the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses, online and social media, and healthcare materials for applications that range from marketing to customer service to clinical medicine. Generally speaking, sentiment analysis aims to determine the attitude of a speaker, writer, or other subjects with respect to some topic or the overall contextual polarity or emotional reaction to a document, interaction, or event. The […]

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